Glacier House Hotels Installs Aptech’s PVNG Web-Based Enterprise Accounting

Glacier House Hotels Converts Easily from Profitvue to PVNG Enterprise Financial System

Visit Aptech in Booth #1211 at HITEC in Toronto JUNE 26-29 at the Metro Toronto Convention Centre

PITTSBURGH, June 14, 2017 – Aptech Computer Systems announced Glacier House Hotels completed conversion to the PVNG Enterprise Accounting hotel software system. Arizona-based Glacier House Hotels is a full-service development and management company that currently operates six properties.

PVNG is Aptech’s next generation enterprise accounting hotel software solution that is deployed in the cloud. Continue reading “Glacier House Hotels Installs Aptech’s PVNG Web-Based Enterprise Accounting”

Callaway Gardens Implements Guestware

Seattle, WA, May 12, 2017 – Guestware, the hotel industry’s most comprehensive and flexible Guest Experience Management software, has announced that Callaway Gardens in Pine Mountain, Georgia, has implemented Guestware Select. The popular destination needed a comprehensive guest response and preventative maintenance solution for their sprawling 13,000 acres of breathtaking gardens, four hotels, and conference and recreation facilities.

Utilizing a shared call center, the properties can immediately dispatch guest requests with Guestware’s Rapid Response tool directly to the staff’s mobile devices at any property. This gives agents who are constantly on-the-go the information they need to fulfill requests instantly. With such a large complex, this is vital for efficiency and guest service. In addition, Callaway Gardens is using Guestware Select’s preventive maintenance tool to ensure all is in working order and is defect free, including their premier glass-enclosed tropical butterfly conservatory – home to over 1,000 butterflies and tropical birds. Continue reading “Callaway Gardens Implements Guestware”

New York City Neon Company Supporting Havana’s Neon Restoration Program

New York City Neon Company Supporting Havana’s Neon Restoration Program
1952 neon Buick on acrylic panel. Made for “Trash and Vaudville”, St. Marks Place, NYC

NEW YORK, NY., February 05, 2017 – New York City’s legendary neon creators, Let There Be Neon, has become the first US neon company involved in Havana, Cuba’s emerging neon sign restoration movement. Let There Be Neon has agreed to become a strategic partner with Habana Light Neon + Signs, Havana’s only private neon company, in compliance with U.S. laws and regulations.

This effort is made to confirm Let There Be Neon’s relationship with the innovative private sector company, Habana Light Neon + Signs, prior to the change in administration. This is a strategy other major US Companies are employing to solidify their business positions during a period of uncertainty in US-Cuba relations. Let There Be Neon will assist Habana Light in the exciting historic preservation projects now going on in that city. Continue reading “New York City Neon Company Supporting Havana’s Neon Restoration Program”

How Effective Is Your Property’s Digital Signage? Three Tips to Improve Guest Experience

how-effective-is-your-propertys-digital-signage-three-tips-to-improve-guest-experience
Changes in signage positioning, location and content strengthen impact and value for hotel guests.

Hotel guests are familiar with digital signage. It can be found nearly everywhere. If you are an operator, you probably have at least one display in your lobby. Digital signage is a good way to provide property and regional information to guests; it can even be a profit center. But, do you wonder if it is doing its job? Here are three tips on how to improve your digital signage and add value to your property’s guest experience.

1. Placement is important – do guests see your message?
If you want your digital signage to be effective, whether it provides property information and promotions, regional events and maps, or wayfinding, put it in a high traffic area. Placing it near the front desk where guests will see it when they check-in is ideal. Likewise, near elevators where there is a captive audience or near a concierge station or information desk. Take a day to watch the lobby guest traffic flow. This will tell you the best place to display your content.

2. Invite interaction that engages guests with your message
Guests want to customize their world. That means creating signage information so they can do their own wayfinding and discover adventures specifically for their taste. Touchscreens are perfect for this. They draw guests in and let them interact with the display to obtain only the information that is important to them. A well-designed display is easy to understand so guests can quickly find what they need. The display’s format and colors should complement the property’s interior design and conform to brand standards to create a harmonious experience.

3. Display information content that adds value to a guest’s stay
Relevant, updated signage content drives guest engagement. If you take time to develop interesting, timely information that is relevant to your guests’ activities it will enrich their experience and add value to their stay. Plus, when guests are fully engaged they are open to more information including property promotions and local advertising.

Optimized digital signage is a win-win for guests and the property
Guests engage with digital signage content that speaks to their interests and anticipates their desire for information on local attractions, wayfinding, travel options, and property promotions. An engaged guest who gets value from the property’s display often acts on their sense of wellbeing and gratitude by acting on property outlet marketing and promotions. This creates a win-win where guests and the hotel each benefit.

Flyte Systems® digital signage provides cost-effective property promotions, local events and flight information
Flyte Systems’ suite of products that serve the traveling public includes:

InfoBoard is an interactive touch screen that saves labor, provides greater guest service, and generates revenue with flight information and much more.

EventDisplay professionally formats your meeting & events schedule on custom branded digital displays. Flight information and wayfinding can also be included for the convenience of your traveling guests.

AmenityBoard lets hotels boost revenue by displaying and promoting onsite amenities anywhere.

FlyteBoard displays live flight information for one or more airports. It can be customized with Doppler radar, local traffic, and guest messaging to create an all-in-one travel dashboard. Flyte Board can be wall, floor, or ceiling-mounted and is ideally suited for passenger terminals, lobbies, restaurants, airport parking, convention centers and other off airport venues.

FlytePass combines real-time flights with free, secure boarding pass printing. It is available for both iMac & Windows computers and can be neatly packaged within a kiosk with options to match your décor.

FlyteChannel lets guests view live airport flight information comfortably from their in-room television.

EventChannel shows property events and specials on the guest’s TV.

FlytePad is a mobile-ready service that delivers real-time airline information via the iPad.

Many hotels and resorts also use Flyte Systems’ applications to increase revenue with innovative marketing approaches for distressed travelers. For tips on how to generate revenue by providing guests with Flyte Systems airline information, please log on to the Flyte Systems website at www.flytesystems.com.

Tags: flyte systems, flight information displays, digital signage, airport flight information, airport displays

flyte-systemsAbout Flyte Systems

Flyte Systems is a division of Industrial Television Services (ITS), based in Chicago. ITS is a leading digital signage solutions company with 55+ years’ experience specializing in real-time information delivery. ITS formed Flyte Systems in 2007 to offer real-time, web-based travel technology solutions. Flyte Systems provides subscription-based, environmentally responsible airport flight information and digital signage displays for the hospitality, convention center, digital signage industries, and related businesses. The company’s solutions deliver accurate, instant, airport-centric updates of flight information – not just FAA-provided departure times that may be inaccurate when there is a ground delay. Flyte Systems solutions enable properties to differentiate themselves and boost repeat business with ‘glance-and-go’ content and property promotions. Its products use Energy Star-compliant digital displays to help significantly reduce energy consumption and eliminate unnecessary trips to the airport. Clients include Marriott, Hyatt, Hilton, Starwood, Westin, IHG, Days Inn, Hotel Sofitel, independent properties, convention centers, and transportation centers.

 

Media Contact:
Scott Triphahn
Vice President
Email: scott.triphahn@flytesystems.com
Tel: 877-Go-Flyte / 877-463-5983 or 847-671-4793 (International)

Media Contact:
Julie Keyser-Squires
APR, Softscribe Inc.
Email: Julie@softscribeinc.com
Tel: 404-256-5512
Visit website: http://www.flytesystems.com/

STAPLES Center & Microsoft Theater Now Using InvoTech Uniform System

invotech-rfid-systemLOS ANGELES, November 16, 2016 – InvoTech Systems Inc. announced the recent implementation of its Uniform System, by Selective Cleaners, Staples Center & Microsoft Theater, an established sports and entertainment center. InvoTech Systems is the leading provider of advanced Linen Management, Laundry and Uniform Systems that integrate the latest RFID technology to increase profitability for hotels, resorts, casinos, sports arenas, convention centers and theme parks. The InvoTech System installed at Staples Center and Microsoft Theater maintains employee uniform inventory and accountability with the laundry company, Selective Cleaners. Click here for more information on InvoTech’s Linen, Laundry and Uniform Systems.

The InvoTech Uniform System provides accurate and real-time inventory information on all staff uniforms to monitor and maintain uniform assignments to employees and ongoing purchases efficiently. The InvoTech System is used to assign each uniform item to specific team members and track the daily uniform requirements for all divisions and departments. All laundry activity is recorded automatically for Staples Center & Microsoft Theater to accurately monitor the laundry expenses and washing cycles. The InvoTech System provides functionality to manage the entire wardrobe room for approximately 600 team members for both Staples Center and Microsoft Theater.

“The InvoTech RFID System provides control and cost saving benefits to our customers and our laundry operations, and the system implementation was fast and easy”, says Mike Khoury, President & CEO for Selective Cleaners.

InvoTech’s clients include Madison Square Garden, Universal Studios Hollywood and Florida, MGM Resorts International, Ritz Carlton, Hyatt Hotels, Marriott, Hilton Hotels, Loews Hotels, Mandarin Oriental, and the Empire State Building. International clients include LEGOLAND Dubai, Venetian Macau; MGM Macau; MGM Cotai; Park Hyatt Sydney, Australia; Perth Arena, Australia; Four Seasons Hotel Seoul, Korea; Resorts World Sentosa, Singapore; Systematic Laundry, Singapore; Genting Malaysia; and Palace Resorts and Laundry, Mexico.

Tags: invotech, invotech systems, rfid technology, uniform system, staples center

invotech-systems-incAbout InvoTech Systems, Inc.

InvoTech Systems, Inc. increases profitability for clients. It is a leading provider of software management and control systems for uniforms and linens, and for laundry and security operations. Served markets include hospitality, healthcare, cleanroom, commercial laundry, and amusement industries worldwide. InvoTech products deliver vital information that establishes ultimate control and total accountability. InvoTech solutions are reliable and easy to use. They streamline operations and improve service levels with reduced labor and operating expenses. InvoTech provides 100% of its system support and product development in-house. The firm’s trusted staff averages 10 years of reliable technical experience, knowledge of methodologies, and industry depth. InvoTech is a Microsoft Certified Partner that evolves technology-based solutions regularly based on client- and staff-driven innovations. The company is rooted in a culture that emphasizes long-term client relationships and superior customer service.

For more information, please visit www.invotech.com.

 

Media Contact:
Oswald Lares

Email: olares@invotech.com
Tel: 8185747795

 

staples-center-logoAbout Staples Center & Microsoft Theater

Staples Center is an established sports and entertainment center in Downtown Los Angeles, home to NBA, WNBA, NHL franchise professional sports teams. The arena also hosts several high-profile events such as the Grammy Award Shows, NBA All-Star Games, Democratic National Convention, and World Figure Skating Championships. It has also hosted concerts by world famous artists, and many other special events. The full service entertainment plaza includes many dining, retail, and other world-class amenities.

Microsoft Theater, adjacent to Staples Center, host music, family, dance, and comedy acts, award shows, productions, and conventions. The 12,000 square foot theater offers VIP & hospitality areas, hosting some of the biggest names in the music and entertainment industry.

For additional information, please visit www.staplescenter.com and www.microsofttheater.com
selective-cleaners-logoAbout Selective Cleaners

With almost 35 years of experience, Selective Cleaners, Inc. is a high quality, client-oriented, dry cleaning, commercial laundry, and a uniforms service company with a keen focus on serving corporate clients in the major sport and leisure venues, hospitality and healthcare industry sector.

For additional information, please visit www.selective-cleaners.com/

Sheraton Tel Aviv Sets Sail With Teledex Phones

sheraton-tel-aviv-sets-sail-with-teledex-phonesCetis has announced the installation of 680 Teledex I Series ND2105S-N single-line 5 button VoIP guest room phones, 20 ND2105S-STW-N VoIP sets, and 10 ND2100-N VoIP telephones at the beautiful Sheraton Tel Aviv. Located at 115 Hayarkon Street, Tel Aviv, 63573, Israel, Sheraton Tel Aviv sits on a prime Mediterranean beachfront location, right in the heart of the city’s social hotspot.

Built specifically for the hospitality guest room, Teledex I Series design embraces the sleek style of the modern hotel guest room, and provides a comfortable, open, ergonomic handset, and familiar user interface for guests in analog and VoIP, corded and cordless configurations.

According to Cetis channel partner, Eric Klein, Senior Consultant, Greenfield Tech, “Teledex I Series is the original small footprint phone, designed to save space on the nightstand or desk. Deploying a space-saving VoIP phone provides saves space on the nightstand or desk for the hotelier, and drives telecom savings via VoIP technology,” he concludes.

For Teledex brand product and pricing details call +1.719.638.8821, write info@teledex.com, or visit www.teledex.com.

Tags: cetis, cetis inc, teledex, teledex i series

sheraton-tel-avivAbout Sheraton Tel Aviv

A beachfront experience in the heart of Tel Aviv, Sheraton Tel Aviv Hotel sits on a prime beachfront location, right in the heart of the city’s social hotspot. Blend into the local culture and indulge in the pleasures of outdoor living. Jump on a sherut ready to explore the city or join an impromptu game of matkot on Tel Aviv’s white sandy beaches.

greenfield-techAbout Greenfield Tech

GreenfieldTech was established April 2007 and has grown from its roots as a consulting company for Open Source into a developer of carrier and enterprise grade network and software solutions, enabling voice, video and messaging on web and mobile devices. GreenfieldTech is led by a seasoned team of highly experienced experts, and lead by CEO and founder Nir Simionovich, a world-renown technologist. Since its inception, GreenfieldTech has provided consulting, software, network and telecommunications expertise to over 300 customers globally.

cetisAbout Cetis

Cetis, Inc. owns, designs, engineers, manufactures, and supports Teledex®, TeleMatrix® and Scitec® branded telephones, and related Cetis-branded telephony and non-telephony products. Designed for hospitality, healthcare, education, retail, and government applications, Cetis products are preferred or approved by all major hotels and leading organizations globally.

 

Media Contact:
John Grubb
Senior Vice President of Marketing
Email: jgrubb@cetis.com
Tel: +1.217.898-7610

Cetis, Inc.
Telephone:
English +1.719.638.8821
Spanish +1.719.571.9210
French +44 (0)1908 904862
Portuguese +44 (0)1908 904865

Email:
info@cetis.com
support@cetis.com
marketing@cetis.com
info.portuguese@cetis.com
info.french@cetis.com
info.spanish@cetis.com

Visit website: http://www.cetisgroup.com/

What Place is There for Technology in Spa?

what-place-is-there-for-technology-in-spaLong a refuge for hands-on, personal service and a haven away from the constant connection of today’s technology, spas are discovering that they, too, have a need for high-tech. From offering the latest modern treatments to connecting with guests on social media, technology has a role in almost every aspect of the spa experience.

Many spas try to keep their focus on traditional services and techniques that rely on human touch. “I have had treatments with the most modern technology that did not have as much of an effect on me as some basic treatments in a hut overlooking a rice paddy in Bali,” commented Christopher Clark, General Manager, The Ritz-Carlton, Osaka.

Other spas look to balance the hands-on treatments focused on healing and rejuvenating with newer technologies that can provide immediate, youth generating results. Guests are attracted to new and cutting edge treatments which, in turn, drive interest in spa treatment technology.

“In this ever changing industry, it’s great to be able to offer your guests the latest treatments at the same time staying true to what spa was originally about – which is hands-on touch for healing and rejuvenating,” commented Helen Bryan, Spa Manager, The Reefs.

Spas need to continually look to stay on top of trends, whether they are the newest high-tech approach or driven by wellness and health aspects. Continually updating the spa menu, training your staff and educating clients about these new technologies will help drive guests into the spa.

“A holistic approach won’t just mean adding yoga, meditation or nutrition to massage, it will mean adding high-tech beauty to the spa menus,” commented Lenka Rogerova, Director of Communications, Mandarin Oriental Prague.

Many spas politely request that spa guests unplug and leave mobile phones and other electronics in the locker room. However, these technologies also finding a home in the administration of the spa through mobile check-in, as well as electronic wellness forms guests can complete on a tablet. Using spa technology helps staff be more efficient and focus less on management tasks and more on delivering personalized guest service.

“We brought in iPads instead of paper consultation forms,” commented Mark van Santvoort, General Manager IT, Hamilton Island in Australia. “This decreased the time that we used to manually write all the guest’s details and automatically saves them in the system for future visits.”

Guests also have certain expectations with regards to technology. They’re influenced and inspired by social media. They want and need to be able to book spa reservations online anytime and anywhere.

“We don’t have enough time in the day to be proactive enough to book things, so we, as spas, need to make ourselves more readily available to book services online to get firm commitments out of our customers to come in for services,” commented Sarah T. Carroll, Assistant General Manager, Cooper Fitness Center and Cooper Spa.

Many guests never see the management technology that runs behind the scenes but they experience the effects at every step of their spa visit. From booking to scheduling to service delivery, the spa technology provides the backbone which supports all operations.

“Technology aids us in learning about our guests and provides us with the opportunity to personalize each experience for them,” commented Gaylen Brown, Spa Director, Mandarin Oriental New York.

As technology encompasses more and more of our everyday experience, spas will continue to offer a space to disconnect from technology and connect to deeper, human experiences. However, spas must embrace some forms of technology in order to provide modern, results-driven treatments. Technology also bridges the gap between consumers and the spa, providing a direct way to book appointments or complete wellness forms and allowing for the creation of a seamless and relaxing guest experience.

SpaSoft provides the dynamic spa and activities management technology used in more than 70% of the world’s Forbes Five Star Spas. See SpaSoft at ISPA Booth 328 and contact us to see how SpaSoft can help your spa stay nimble and innovative in the market.

springer-millerAbout Springer-Miller

Since it was founded in 1984 in Stowe, Vermont, Springer-Miller Systems has been an innovator of technology systems for the world’s most exclusive hotels, resorts and spas. The SMS|Host® Property Management System offers a complete set of fully-integrated modules enabling complex resorts to provide highly personalized guest service from front office to food & beverage to spa to the golf course and more. Springer-Miller’s SpaSoft® provides a dynamic spa and activities management solution used in more than 70% of the world’s Forbes Five Star Spas

Visit www.springermiller.com for more information.
Media Contact:
Amanda Wisell
Email: Amanda_Wisell@SpringerMiller.com
Tel: +1-970-658-0042

Website: http://www.springermiller.com/