ORLANDO, Fla., Oct. 29, 2013 – Hard Rock International – one of the world’s most-recognizable and iconic brands – is excited to announce the appointment of Andrew Lee as Regional Director of Hotel Operations, Asia Pacific for Hard Rock Hotels & Casinos. In his new role, Lee will be responsible for overseeing the strategic operational performance and brand standards of Hard Rock Hotels & Casinos across the Asian Pacific region. A key focus will be to ensure guests experience high quality service, food, retail and entertainment offerings at each Hard Rock Hotel in Asia including Singapore, Macau, Bali, Penang, Pattaya, and new properties in Shenzhen and Haikou, China.
“Our ongoing transactional success in Asia demands that we have an operational complement to assure a seamless transition from development to the welcoming of guests,” states Michael Shindler, executive vice president, Hotels & Casinos for Hard Rock International. “We sought a leader who knows our brand, can aid in our pursuit of new opportunities and understands the challenges of operations in varying cultures.”
A talented veteran of the industry, Lee brings more than 20 years of international hospitality experience to his new position. In addition to his extensive history in luxury resorts and hotels, Lee’s tireless energy, spirited leadership and tenacious attention to detail is evident in several successful renovation projects and hotel openings he has accomplished.
“I am thrilled to continue my growth within Hard Rock International, as well as expand my industry knowledge through the Hard Rock Hotels in Asia,” states Andrew Lee, regional director of hotel operations, Asia Pacific. “I look forward to leading the operational elements of this collection of hotels, as well as continuing to uphold the operational standards and Hard Rock vibe at these properties.”
In his previous role as General Manager of Hard Rock Hotel at City of Dreams in Macau, Lee was instrumental in leading a team of more than 300 employees for the opening and ongoing operations of Hard Rock Hotel & Casino Macau. As the hotel brought forth new and exciting service concepts into the market, Lee and his team created memorable experiences for guests through Hard Rock’s signature service offerings. City of Dreams is an integrated urban entertainment resort developed by Melco Crown Entertainment Limited, an entertainment company listed on the NASDAQ Global Select Market.
Prior to joining the Hard Rock team in October 2008, Lee was Rooms Division Manager at the Mandarin Oriental, Singapore. Over a period of three years, Lee successfully led the hotel through an extensive renovation and renaming exercise, repositioning it as one of the leading luxury hotels in Singapore and across Southeast Asia. The Mandarin Oriental Singapore is an iconic establishment renowned for its world-class service, warm hospitality and attention to detail, having won successive international awards from Conde Nast Traveller , Travel + Leisure , AAA and Michelin to name a few.
Lee will report to Andrea Melotti, head of operations for Hard Rock Hotels & Casinos, who added, “Hard Rock International’s strategy for Hard Rock Hotels & Casinos across Asia requires diversity, experience and determination. Andrew has a contagious passion for the Hard Rock brand, and his experience and accomplishments align impeccably with our goals for operation and development in the region.”
Internationally recognized as a world-class entertainment and lifestyle brand, Hard Rock Hotels & Casinos offer stylish and contemporary design, unparalleled service and the thread that unites them all – music. Hard Rock’s current Hotel and Casino portfolio is located in the world’s most enviable resort destinations, as well as urban gateway cities. The dynamic properties cater to the evolving and distinctive needs of today’s cosmopolitan, modern travelers, who seek a reprieve from traditional, predictable accommodations, whether for business or leisure travel, and who connect with the authentic and powerful Hard Rock vibe.
For more information or to book a stay at any of the Hard Rock Hotels & Casinos, please visit http://www.hardrockhotels.com/.
About Hard Rock International
With a total of 171 venues in 54 countries, including 134 cafes, 18 hotels and 7 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s greatest collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise, Hard Rock Live performance venues and an award-winning website. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes in iconic cities including London, New York, San Francisco, Sydney and Dubai. HRI also owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Tampa and Hollywood, Fl., both owned and operated by HRI parent company The Seminole Tribe of Florida., as well as other exciting locations including Bali, Biloxi, Chicago, Cancun, Las Vegas, Palm Springs, San Diego and Singapore. Upcoming new Hard Rock Cafe locations include Johannesburg, Chennai, Istanbul and Tenerife. New Hard Rock Hotel projects include Daytona Beach, Aruba, Riviera Maya, Abu Dhabi and Shenzhen and Haikou in China. New Hard Rock Casino projects in development include Hungary and Northfield, OH. For more information on Hard Rock International, visit http://www.hardrock.com/
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